At Vidica we prefer real time interaction with our clients. When in person communications is not an option we prefer to use video where possible. In addition to using traditional video conferencing to stay connected with our clients we also use the following :
Clients that have have subscribed to the Vidica on Demand service and use Microsoft Lync can federate with Vidica. Federation supports the sharing of presence information, instant messaging, video conferencing and desktop sharing. Microsoft has recently integrated Skype with Microsoft Lync, today presence, instant messaging and voice calls are supported. Support for video conferencing between Skype and Microsoft Lync will be added in the future. To add your Vidica contact to Skype please refer to the following: Adding Lync contacts to Skype
WebRTC is an emerging video conferencing technology that facilitates video conferencing direct from your browser. We have enabled WebRTC on the Vidica website , clicking on the “call us now” button will initiate a video conference directly from your Chrome, Firefox or Opera web browser. Internet Explorer and Safari do not currently natively support WebRTC.